TOOL
SampleRetention sample dataDefault app tables
Outputs

Retention economics and recommended save motions

Outputs show how much churn is preventable, what the intervention portfolio is expected to save, and which accounts need action.

Portfolio readout

Preventable churn

$78,656

Expected saved revenue

$28,977

Save rate

37%

Payback

2.7x

Simulation visualization

Risk x save value

Horizon Retail Co.medium · support · 68%
$19,353
Pacific Home Servicesmedium · relationship · 58%
$1,681
BrightPath Logisticslow · support · 30%
$3,145
CloudForge Analyticslow · support · 11%
$4,798
Apex Dental Grouplow · support · 0%
$0

Driver mix

support4 acct$27,296
relationship1 acct$1,681

Account recommendations

medium risk · support

Horizon Retail Co.

Playbook: Support escalation room · SLA: 12h

Expected save: $19,353 · Cost: $3,340 · Payback: 5.8x

medium risk · relationship

Pacific Home Services

Playbook: Executive sponsor reset · SLA: 24h

Expected save: $1,681 · Cost: $635 · Payback: 2.6x

low risk · support

BrightPath Logistics

Playbook: Support escalation room · SLA: 12h

Expected save: $3,145 · Cost: $1,372 · Payback: 2.3x

low risk · support

CloudForge Analytics

Playbook: Support escalation room · SLA: 12h

Expected save: $4,798 · Cost: $4,924 · Payback: 1.0x

low risk · support

Apex Dental Group

Playbook: Support escalation room · SLA: 12h

Expected save: $0 · Cost: $628 · Payback: 0.0x