Evidence for
Casap homepage / product materialsPurpose-built AI agents and dispute-management software for banks, credit unions, and fintechs; public materials describe dispute model/API, win-score prediction, fraud functionality, and built-in Reg E, Reg Z, Nacha, and card-network expertise.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Casap Raises $25M Series A$25M Series A announced August 7, 2025; $33.5M total funding; AI agents analyze evidence, predict outcomes, and automate lifecycle from intake to chargeback filing; proprietary first-party fraud score; company-reported customer results.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Casap Chartway customer storyCompany-published customer story reports estimated $875K annual savings, resolution time improved from 90 days to 12 days, 95% chargeback win rate, writeoffs down 72%, costs down 85%, and monthly capacity from 1,200 to 4,000 transactions.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Casap MidSouth customer storyCompany-published customer story reports fraud loss reduced 51%, cost per dispute reduced 90%+ from $37, chargeback floor reduced 85%, real-time merchant-response/chargeback tracking, and Visa transaction metadata used in fraud investigation.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Filene Research Institute, 2025 FiLab Results: CasapFilene Research Institute public report summary describes testing Casap's fraud dispute platform in sandbox and live environments, with participating credit unions reporting usability, reduced manual effort, and confidence supporting compliance/dispute outcomes.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: HIGH. Review source scope before treating as decisive.
Inspect source Filene blog: Chartway Credit Union saved an estimated $875K in one year testing CasapFilene reports testing Casap with five credit unions; one institution had been live on the platform for more than a year; staff reported a 122% improvement in ease of use versus prior systems; reported dispute-processing error frequency declined 63%.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: HIGH. Review source scope before treating as decisive.
Inspect source Casap October 2024 funding announcementCompany funding announcement claims Casap's platform becomes more effective at fraud detection with customer interaction.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Casap Privacy PolicyPrivacy policy says Casap may use collected information to develop/improve products and conduct analytics, including aggregated non-specific information. It also says third-party personal data uploaded through the service is processed on behalf of customers and according to their instructions.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: MEDIUM. Review source scope before treating as decisive.
Inspect source Primary Venture Partners insightsPrimary Venture Partners public materials identify Casap in its portfolio/insights context and state Primary led the seed round and invested in every round.
Public-source evidence record for the Casap Public Evidence Analysis. Treat as sourced context for diligence, not production case-level evidence.
Limitation: Confidence: LOW. Review source scope before treating as decisive.
Inspect source Experience → active CaseSetNeed at least 20 training, 10 validation and 20 final-test cases with chronologically available grades; found 0/0/0. At least 10 grades must be available before validation and 20 before final evaluation.
Tests whether past experience predicts grades on later cases. It does not measure improvement from choosing different actions.
Limitation: Compare decisions made with and without the selected learner on a new evaluation batch.
Inspect source Experience → active CaseSetCorrect-grade rate: early unavailable, late unavailable.
Descriptive time shift may reflect case mix, policy or grading changes; it is not attributed to learning.
Limitation: Compare matched decision types across time and identify policy/model versions.
Inspect source Experience → active CaseSet0/0 graded cases.
Grades exist to learn from if connected to updates.
Limitation: Grade coverage does not establish that grades improve future decisions.
Inspect source Experience → active CaseSetNeed at least 20 training, 10 validation and 20 final-test cases with chronologically available grades; found 0/0/0. At least 10 grades must be available before validation and 20 before final evaluation.
A fixed-test learning curve measures whether additional historical cases help this estimator; results may be non-monotonic.
Limitation: Repeat on a fresh time window and examine changing case mix.
Inspect source Experience → active CaseSet0 cases. UNAVAILABLE; UNAVAILABLE; UNAVAILABLE.
Pattern diversity and cohort novelty describe the supply of new information available to learn from.
Limitation: A held-out learning curve is needed to connect novelty to performance gain.
Inspect source Company Model → Learning LoopUpdate: UNKNOWN; deploy: UNKNOWN
Closed-loop architecture is relevant but does not prove difficult-to-copy Process Power.
Limitation: This is deterministic Power Map input, not a standalone proof of durable Power.
Inspect source